It is no secret that the customer is always right. In order to maintain a successful business, it is essential to keep your customers happy. In order to do this, […]
One of the most controversial topics in the field of sentiment analysis is the issue of subjectivity. There are two main camps in this debate: those who believe that sentiment […]
Aspect-based sentiment analysis (ABSA) is the task of identifying sentiment expressed about a given aspect in a text document. It is a finer-grained task than traditional sentiment analysis, which is […]
As a business owner, it’s important to understand what your customers think about your product. Online sentiment analysis can help you track and analyze the emotions expressed in online customer […]
Sentiment polarity is the positive or negative orientation of a piece of text. Positive sentiment means the text is generally upbeat and optimistic, while negative sentiment means the text is […]
How do I use the query builder to perform a boolean search? To perform a boolean search using the query builder, you can use the “AND” and “OR” operators to […]
What are the benefits of filtering mentions by domains, authors, hashtags, location, language, platform, date, reach and sentiment? Filtering by domains, authors, hashtags, location, language, platform, date, reach and sentiment […]
What is social reach in the context of social listening? Social reach is a measure of the potential audience size of a post or message on a social media platform. […]
What are team workflows and how do they help manage customer interactions? Team workflows are a set of steps and processes that team members use to manage customer interactions. By […]
How does tagging mentions help in organizing? Tagging mentions helps in organizing by allowing users to easily find specific mentions within a larger group of mentions. Tagging makes it easier […]